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Recent Reviews

lynn williamson

* * * * * Reviewed August 20, 2018

Troy is the absolute best!!!! Always takes care of me like family. My company uses him for all our moving trucks. Onsite guys always a pleasure to deal with! Got oil change and tires today. Made time to tell me my brake issues which I have asked another dealership twice. Two of his guys found me to make sure I knew where my keys would be left for my after hours pickup.

Morgan Robinson

* * * * * Reviewed July 17, 2018

This is a great family owned business. They were upfront about prices and honest in their suggestions for tires. I submitted a request on their website and the owner himself called me a few hours later to talk business. They were able to get me in the next day and put new tires on over my lunch break. My family has used Porterfield Tire several times and we will continue to come back each time we need new tires.

Dee Davis

* * * Reviewed August 21, 2018

I had both good and bad experiences here. The good experience was that I got a fair price on tires compared to others in the area. Troy is usually very helpful except that he may avoid you if there are issues, depending on how bad it is. They sometimes do not pay attention to instructions given possibly from trying to hurry through multiple customers. The payment girls are clueless! They take responsibility for NOTHING. They just want you to pay and leave and go and find someone else to hear your complaint. Everyone just passes the buck when something is not right and it's brought to their attention.

Rachel Watkins

* * * * * Reviewed July 6, 2018

Very fast service on a Friday afternoon! Came in at 3pm with a tire needing fixing. Left the car, thinking it would be ready Saturday morning but was ready by 4:30pm! Got personal service from Joel and was very pleased. Thanks, Porterfield Tire!

Alec Harper

* * * * * Reviewed February 9, 2018

I've taken my truck up there several times now. They normally pull my truck in and start looking at it before I can even get out the door. When other shops tell me they can have it fixed in 3-4 days, Porterfield normally gets it done for me that same day if I drop if off in the morning. Every time I have compared their prices against other shops and they're always cheapest. This time most recently, University Tire next door quoted me $720 to replace a hub and do an alignment. Porterfield wanted $460. One time I took it up there, they fixed the traction bar which I didn't know was bad, and didn't even charge me for it, even though it took them some time to tighten up and fix. They give you all of the options for repairs. But what I love MOST about them is that when you drop your vehicle off, you talk to the service manager and go over everything with him before they start. You don't just talk to the guy at the front desk. They service managers keep you updated on the status of your vehicle and provide excellent customer service. Anyone that posts a bad review plain doesn't know what they're talking about. Hands down the best repair shop in Athens.