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Took my 03 suburban in for front end work, shocks, both inner and outer tie rod ends and mount and balance new tires that I had previously purchased. I asked them to check my steering because there was a shaking at 45mph+ 70mph was unbearable. I told them I was going on a family vacation with my wife and two kids soon and I wanted to make sure we were safe. I dropped it off early am and they called me back in the afternoon and said it was ready. I asked if the tie rod ends took care of the shaking and they said, "Yes Mr Kling, we had it up to 70mph and no problems" OK great! I go pick it up and the shaking is even worse! So not only did you take $700+ of my hard earned money but you blatantly lied to my face. I called back and said that the shaking was worse and they said bring it back in and we will have a look. They asked how fast I was going and told them I was only doing 50 in a 60mph zone. I asked again how fast they had it up to and the same guy said 35mph! We go the speed limit here he said. Well take it to the damn interstate 3 miles away and test it liar! I'm not bringing anything back to you... I specifically asked for you to check out my steering and you obviously didn't. I took it to another mechanic and he found out quickly that it was an idler arm and if that broke on my trip I would have ended up in a wreck!. Cost me another $600 but my family's life is worth so much more. Also come to find out whoever mounted my tires cross threaded 3 of my lug nuts on the rear. They had to be drilled and replaced. Thank god I never had a flat because I would have never been able to get them off! They were nice, I give them that.Never again!
Always a great experiance! Been using them for over 10 years. They do tire and lite mechanical (did a/c condenser and recharge). They stand behind all of there work and can get you in fast if you are in a hurry! Also they fix tractor tires!
Very reasonable prices on tires and they do good work, have had my tires changed and my timing belt done on my 05 Lexus, great local family business.
Took my truck in this morning for a bad tire sensor was trying to tell the guy at the counter what was going on with one of tires and got an attitude from him. Been going here for years and never had a problem but today was a bad experience.
I received an oil change today from McKinney Tire Pros. The staff was friendly and professional. Pricing was very reasonable. Job well done. I will definitely be returning.