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Very professional they took my details on what I needed gave me a good price. I handed them the keys they said about 30 minutes. They took the car around for my tire change an in less than 20 minutes I was checking out. Also very nice waiting area. This place does not look like the old regular tire shop its nicely kept.
Fantastic service. Came in last minute for a tire patch, guys took care of it really fast for a great price. Just like the service I got a few months back when I purchased and installed new wheels and tires from them. Totally recommended
Shipment arrived on time as posted. I received the exact tires as mentioned in the description. The tires ride good and are holding up as they should. I have made two separate orders from them, they are doing a great job so far. They will continue to get my business until their service becomes subpar.
My experience was terrible. I ordered an aggressive tire made by nitto and a street tire was sent to me. Then I was told that your website had advertised these tires incorrectly and you couldn’t send me the tire that I ordered because it was much more than you advertised. To say the least, your actions was a “slap in the face”. You did pay for the return shipping so I could send the tires back to you. However your team forgot to refund my credit card. So I then had to call back multiple times to get someone to take care of it. Open to close this was a bad experience. At my company we hold customer service as a foundation of our success. I can see that you too care about customer service or you wouldn’t have sent me a survey. Sometimes it’s better to lose a little money, than to loose the integrity of your brand. I highly suggest checking into situations like this. What happens now is that any time someone talks “tires” to me (and I work in the car industry) I’m quick to talk about my experience. Your people were nice, just not thorough or “problem solver’s”.
From beginning to end very were constantly touching base with me how about my vehicle and its needs. Awesome work will highly recommend and the guys are great to deal with. With all honesty their prices are pretty unbeatable and if you find something less expensive they will facilitate a better quote. They also do alignments which is a plus they deal with lower vehicles and four by 4x4. Thank you Adam, Carlos & Bobby.