Very professional they took my details on what I needed gave me a good price. I handed them the keys they said about 30 minutes. They took the car around for my tire change an in less than 20 minutes I was checking out. Also very nice waiting area. This place does not look like the old regular tire shop its nicely kept.
If I could give zero I would. Beware! We ordered online- the tires pictured are a completely different tire than what was received. Sent this info to Carshoez and have been completely ignored. They have said the product described is what we received. If anything would like to see the photos on the website compared to what we received- I would be happy to show you! Scam, scam , scam!! Let the buyer beware!! They will not refund and now we sit with tires in our garage we cannot use. How dare you take advantage of online shoppers like this.
Fantastic service. Came in last minute for a tire patch, guys took care of it really fast for a great price. Just like the service I got a few months back when I purchased and installed new wheels and tires from them. Totally recommended
Shipment arrived on time as posted. I received the exact tires as mentioned in the description. The tires ride good and are holding up as they should. I have made two separate orders from them, they are doing a great job so far. They will continue to get my business until their service becomes subpar.
My experience was terrible. I ordered an aggressive tire made by nitto and a street tire was sent to me. Then I was told that your website had advertised these tires incorrectly and you couldn’t send me the tire that I ordered because it was much more than you advertised. To say the least, your actions was a “slap in the face”. You did pay for the return shipping so I could send the tires back to you. However your team forgot to refund my credit card. So I then had to call back multiple times to get someone to take care of it. Open to close this was a bad experience. At my company we hold customer service as a foundation of our success. I can see that you too care about customer service or you wouldn’t have sent me a survey. Sometimes it’s better to lose a little money, than to loose the integrity of your brand. I highly suggest checking into situations like this. What happens now is that any time someone talks “tires” to me (and I work in the car industry) I’m quick to talk about my experience. Your people were nice, just not thorough or “problem solver’s”.