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I've been going there for a few years now. I drive about 80k miles every year, so I'm there frequently for oil changes and tire rotations. Friendly professional staff with reasonable prices, and I haven't had any issues with work they have performed. A very comfortable waiting room with awesome chairs in this location as well, which for me is much appreciated.
Been here many times, so dissapointed this time. Had an appointment for 1:00pm, finally I called at 5:00 pm. They couldn't get the job done. I have to leave tomorrow morning at 3 a.m for Indiana , now on top of everything I have to do, I need to at the very least rotate my tires on my own. Guess when they close at 5:30 .....that's it, they're done. Please don't tell people to be there, and not be able to get back to them In a timely fashion. You do a good job overall. I feel as if you took on too much work today, and I could have looked for other options. Thanks.
Family owned local business. Owners stand behind their work. Employees are experienced and knowledgeable. They aren't the cheapest (but you get what you pay for). I like to deal with the same people every time I take my car in. Trustworthy, honest and clean. Ask for Robert at the Normandy store.
I've been coming to Big Chief Tire for years. The technicians are professional and respond quickly to any of my concerns. They have even gone out of their way to squeeze me in when they were extremely book to get me back in my car before the weekend. The office staff is also very warm and friendly making you feel comfortable while you're waiting on your car. I would recommend anybody to Big Chief Tire.
Full disclosure, I know three generations of the family that owns the chain. They are dear to me. But as far as I can tell, the prices I pay and the treatment I get are typical for the chain. Most times, I am greeted at my car by an employee. They take my keys and point me to the waiting room. I have used them for new tires, tire repair, tire maintenance, 4 wheel computer alignment, as well as oil changes and some mechanical work. The work is competent. The prices are very competitive.