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I was greeted in the parking lot by a polite young man who asked me how he could help me. I was there for an unscheduled oil change and he showed me to the comfortable lounge area where he took some information and said he would come get me when it was ready. Probably wasn't more than 30 minutes later I was out of there. Easy to tell it was a family owned business because all the customers who came in were recognized by name by the staff. Great service. Competitive pricing. I will definitely be back.
After going to four other Tire companies trying to get an alignment on my 2002 Dodge Ram 3500, all of which promised it would be "no problem" none of them were capable to do the work. Big Chief, was the only company around who could do the work and had given me great prices for all repairs needed, everyone else could not compare! Big Chief has definitely earned my future business.
I would recommend Big Chief to anyone. The service is excellent. I had a problem with another tire company at one time and big chief came to the rescue. They allowed me to pay for the warranty with them to cover that particular tire. Now I just have to deal with them. Very happy for that. They are always very polite and helpful.
These guys are the example of a the best tore shop. I have always been treated with respect as their customer service is the best. Never felt cheated or lied or upsold on services. The only place I trust with touch my tires.
The service and customer care is awesome, I've been coming here for tires and break service for over a year. And it's more than a one stop shop, it's a place that makes you feel like family. I highly recommend!