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I was driving through to St Augustine Florida and ended up with a bulge in a very specialty Tire. The tire shop I stopped at recommended I call Roadrunner tires and wheels. They had the tire I needed so I went straight to the shop. Not only did they take care of me and do it very quickly they actually pulled the mechanic off of another job to take care of me in the parking lot. I've never been treated so good during such an emergency. I can only say I feel lucky and blessed that Lakeland was the city I needed to stop at during this emergency. Thank you Road Runner tires and wheels! I was truly blessed to run across your business today. Thank you again!
Went in today to purchase used tires. They had what I needed in stock and their prices where comparable to other shops. Their wait time was a little longer than I expected but they made up for it in customer service. Everyone was very friendly and knowledgeable. Especially the lady that runs the front counter and the man that seemed to be the service manager. They went out of their way to make sure I was satisfied. Thank you. If you happen to go there try their coconut limber!
I have never had a bad experience here. The counter lady is funny and rude in a "I work at a mechanic shop" kinda way. Prices for services are more than fair, and warranty on certain services is a plus. Depending on the time and the day, your wait will be about an hour, sometimes less and sometimes more. Staff is nice and knowledgeable. One of their shop masters pointed out a problem on my car that the dealer completely failed to recognized. Facilities could be better and cleaner but hey, it is a tire shop.
I came in to get two used tires. I was shown one tire that they would be putting on, and the quality was decent for the price I was paying so I said okay, go ahead. When they put the tires on, they put the one they showed me on the car, and the one they didn’t show me was practically bald, and in worse shape than my original tires! And since I didn’t check it before I drove away (my fault) I had to fill it up with air three times before I was able to come back in for them to fix it. They sold me a bald, leaky tire. Save your money and go elsewhere.
Some times the girl at the front desk treat you with respect, and some times she doesn't care about the customer....it will be nice if they keep a consistency with their customer service....