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Neil at Mr Auto cannot be trusted for sales or repair. He overcharged me on the sale of the vehicle through financing would not give me paperwork.He also will not honor his 12 month warranty and shabby work done on vehicle.Look them up with BBB and see why graded an F This company has so many complaints and bad reviews everywhere research and do i like did copy paste advertised price from their website and save for legal evidence.
**Update....:Well, i have held out all hope that they could do their job. If you need any more reason not to shop here know this....they ask you to rate them high on here to get your free services for oil changes etc....i have the print out for that as well. However, i will be back to place a link to 8 months of texts unedited between myself and Neil so you can see all the promises made, and nothing has been done. I have reported to BBB, and spoken with the state on this matter. I am solely here to help you all make better buying choices. There are other dealers out there. Good guys who will not screw you over. I will post a link to all the texts between me and them as soon as they are finished downloading. I purchased a car from Neil in August of 2017. **UPDATE** Issue still not fixed. 8 Months now. **** For one, Fantasy Auto has shut down. Go Figure. Well, they (Neil) sold me a car for my teenage daughter...her first....back in August. It's less than a week from being New Years. Still have not received title or help. This is not a review of Mr. Auto so much as a review on the inability for a salesman to fix an issue that he was responsible for creating. Over 8 months now
Couldn't have asked for better service on my Mercedes. They fixed all issues without attitude. No used car is perfect...thanks to Neal, Billy and Chris, my Benz is perfect now. This is the second vehicle we've purchased from them and have been totally satisfied. Highly recommend
Neil, Mr Auto, was very understanding and worked with us to get a deal on a exceptional car. We appreciate him and would highly recommend him and his lot. Thank you Neil.
Neil and Billy were great. They answered every question and concern I had. The car looks and runs great. I felt comfortable with buying this car.