Javier was a huge help. Got decent tires for a great price. He sold me a tire I would like even though I was willing to pay more for a higher mileage tire. He could have made more money on me but i feel he was honest of what was the best tire to fit my car. I have been here to replace my mini vans tires and now I'm back for my car.
Called and even stopped by to get a quote on an exhaust. Computer was down. Called 3 days later and said he would call. Never did. Bought it elsewhere. I guess when he asked if I knew someone ( that had big problems with special order rims not best wheels fault) on same type of car as mine, and I said yes he must have thought I would be a problem customer. He is only as good as his suppliers. His supplier screwed up my friends order 3x. Sorry to write a negative review on Best Wheels, but never contacting me back is not good business. I will not patronize this place ever based on my experience.
In response to Rays review, we spoke to the supplier and they were no help. If not for Javier and his due deligence contacting the supplier several times for a refund we probably would have had to eat the rims. Javier even refunded us before the supplier refunded him. We will go to BestWheels for my rims for sure!
I don’t often write reviews for anything. But my recent experience with Best Wheels in Lehigh Acres is definitely something I would like to share. I’ve previously have taking my car to numerous auto-repair shops, and each and every one was telling me a different diagnostics. So a family member suggest that I go to Best Wheels shop in Lehigh Acres. From the moment I walked in through the doors, I realized how clean and organize the facility was and how professionalism was exhibited throughout this company. After a few seconds a gentleman came over to me immediately he introduced himself to me, his name is Javier whom I notice carried himself as a professional as well courteous. I explained my horror stories that I’ve endure with the other auto shops that I've visited. Javier immediately took charge of the situation by not only resolving my issue, but I felt comfortable with his honesty and I appreciate everything he did for my car. My car is running better than ever and I am so grateful for the service and the respect I received. So bottom line if anyone is looking for an excellent repair shop, I would truly recommend Best Wheels to you, I know I would definitely tell all my family members as well as my friends. Best regards: Myrna :)
I defenitivle keep them as my store first they are close to me and they gave me a good service