MANAGER AND WORKERS ARE DISRESPECTFUL THIEVES. I WENT IN TO GET MY REAR PASSENGER TIRE CHANGED. CHECKED OUT THE TIRE AND SAW IT WAS A GOODYEAR TIRE THE WORKER SAID IT WAS NEW. AS I STOOD TO WATCH, SINCE IT SHOULD TAKE ABOUT 5 MINUTES, THE WOMAN TELLS ME TO HAVE A SEAT IN THE WAITING ROOM. AS I'M SITTING I CHECK THE TIME AND 35 MINUTES WENT BY SO I GO OUT TO SEE WHAT'S TAKING SO LONG. THEY'RE FINALLY PUTTING AIR IN THE TIRES AND PUTTING MY SPARE IN THE TRUNK. I PAY, GET MY KEYS AND GO TO DRIVE OFF BUT BEFORE I DO I CHECK MY TIRES. FOR SOME REASON THE GOODYEAR TIRE IS NOW ON THE DRIVER REAR. I ASKED IF THEY ROTATED MY TIRES THEY SAID NO. I SAID "THEN WHY IS THE GOODYEAR TIRE ON THE OTHER SIDE WHEN IT SHOULD BE ON THIS SIDE?" NO LOGICAL ANSWER SO I DRIVE OFF. ON MY WAY TO GET A CAR WASH AND MY CAR IS CONSTANTLY PULLING TO THE LEFT WHICH IT WASN'T DOING PRIOR TO MY TIRE GETTING CHANGED. WHEN I CHECK MY FRONT DRIVER SIDE TIRE IT'S SMALLER THAN ALL THE OTHERS. I CALL THE SHOP AND SPEAK TO A MANAGER AND AS I'M EXPLAINING HE KEEPS CUTTING ME OFF AND THEN TELLS ME "YOU NEED TO COME UP HERE FOR ME TO LOOK AT IT." GET UP THERE, THEY LOOK AT THE TIRE AND STATE THAT THAT'S THE TIRE THEY PUT ON. I THEN SAY "I DON'T CARE ABOUT THESE TWO TIRES ANYMORE, I KNOW FOR A FACT I SAW A GOODYEAR TIRE BECAUSE I INSPECT ALL MY TIRES BEFORE I ALLOW THEM TO BE PUT ON MY CAR." HE CUTS ME OFF AND SAYS "I DON'T KNOW WHAT YOU SAW THIS IS THE ONLY TIRE WE TOUCHED AND THIS IS ALL THAT WE DID. WHOEVER PUT YOUR OTHER TIRES ON YOU NEED TO GO FIGURE IT OUT WITH.THEM." SUPER AGGRESSIVE. WHEN I ASK "WHY DIDN'T YOU JUST STATE THAT YOU FELT THIS WAY OVER THE PHONE WHY ASK ME TO COME UP HERE TO FIGURE IT OUT" HE SAYS "BECAUSE ALL YOU WANTED TO DO WAS ARGUE"! (makes sense right 😂🙄🙄). I then say "this is how you talk to paying customers, your customer service is terrible". He's already walking off by then and tells me "don't come back ever again then". MANAGER is pure unadulterated trash and I could tell by how aggressive he got with me that all they do is recycle owners tires. Save the headache and being charged $45 plus tax for them to take 35 minutes to change ONE TIRE steal another and switch for a smaller one, call you a liar and tell you not to come back. And the place is filthy like management.
Amazing family owned business. Takes care of their customers without reaping through their wallets. Quick, quality and professional work.
These people are just awesome. Family owned and operated. Very trustworthy
No more honest and competent maintenance for your vehicle. Locally owned and operated. 50 Year customer.
Family owned and operated. I am the third generation of my family dealing with the second and third generation of theirs. Honest, friendly, fair, all things you want from the people maintaing your vehicles. Recommend to anyone looking for clean facility, reliable, pleasant experience.