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Went in because my brake line had a small leak and left with no brakes at all! I turned around and went back in and the front desk guy nervously explained "It was just a matter of time before they went out. That car is dangerous to drive..." Well, it certainly was now! Ended up having to give them more money to replace the brake line and it did nothing to fix the problem they made. "It's always scary working on brakes" is what they told me as I was paying. What?! If you aren't confident in your work please stop taking customers.
Great experience at this shop. I went in for an oil change last week and was very impressed by the professionalism and customer service that I received. Because of that, i took my truck back today for an alignment. Same quality customer service. The mgr., Bill, was very down to earth, and I felt comfortable dealing with him. Very easy to talk to. Ill definitely be back next month for all new tires. Thank you Bill and staff!
would not recommend this place very dishonest and took me for a lot of money I didn't have to give went in for a 1999 dollar oil change came out $180 more said I needed more work. and did not do the job but they charge me for it. stay away from this place I will post the receipt anytime anybody wants to see it period totally lied to me
McGee's had great customer service in person. I went through a set of tires with another vendor and they replaced them with tires that they said had a 25,000 mile warranty. Now that ALL FOUR are rubbed bald at 18,000 miles (dangerously so), they point out that I have two different sizes of tires (front and back) which reduces the tire warranty to 12,000 miles (was never quoted that number before today). They are 30 minutes from my home and in my original review, I had posted that I would drive the distance for an honest tire company. Won't have to drive that distance! Not upset that the tires are bald, as 18,000 miles is a lot in 15 months, but the change in warranty information is just horrible! (I wouldn't have bought them had I been quoted the 12,000 mile warranty).
Bill and the guys over at McGee are the best. This was my first time there and I received the utmost professional service. After talking with Bill for a while as I was waiting for my tires to get done he shared that he is in the business of making long term customer relationships not in making a quick buck of the customer. Well Bill you have already succeeded with me, and I will be back in soon to get a few more of the recommended services done on my car........Thanks for caring about the services provided to your customers Shaun Van Patten