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Pioneer Ford made me feel very comfortable from the very beginning. Starting with the initial contact with Lauren Caldwell, I felt they were different -- they were responsive and were showing me that they valued me as a potential customer. Lauren responded to me and Doug Bailey responded to me, and so I made plans to take the 1.3 hour trip to go see the Royal Crimson Metallic Mustang GT Premium they had available to sell. The dealership was pristine clean, I was greeted by all that I encountered when I walked in, so they made me feel very at ease and rather at home --- which is not common in a car dealership environment today -- not from my experience. The car was clean and ready for me to see, parked right out front and ready for a test drive. I loved the car, but I chose to buy this car from Pioneer Ford because of the people. Everyone I met there was great, they are my kind of people, they are car people and good people. They showed great respect for me and earned my respect in return. It was the start of a relationship, not one that ends with the purchase of the car. I will be making the drive back down to see them, because it's worth it.
Hands down the best car shopping experience. The team was quick to answer all of my questions and assist with the out of state rules that applied. They built me a truck the way I wanted and went the extra mile to make sure I was happy. I highly recommend Ashley and his team for any automotive need. Did I mention they build a 640 hp truck with a warranty ! What s not to love about pioneer ford
We had an amazing experience with Pioneer Ford. Friendly and very helpful. Definitely exceeded our expectations. We went in telling them exactly what we wanted and that is exactly what we got. Heather Garner was such a sweet woman we enjoyed working with her very much. Pioneer Ford is our go to from now on can't see us car buying anywhere else.
We have been in the market for an SUV for quite a while. We had a hard time getting approved for a payment we could afford. Every dealership was more concerned about the sale than they were us. I’ve never had good luck with Ford, so I was trying to avoid them. A friend of mine convinced me that Ford’s are made better than they used to be and that they are very dependable now, so we decided to go to Pioneer Ford and see what they had. We were greeted with smiling faces and sincere hellos. They didn’t just ask what we were looking for. They asked how we were doing and started a conversation with us. When we finally got down to business and told them what we were looking for, they immediately started showing us options. We were given several choices and allowed to test drive each one. They answered all my crazy questions about each model with ease and expertise. We finally settled on the one we wanted after much comparison. When they ran the numbers, they give us a payment way out of our range and told us we would need a HUGE down payment to get it lower. We were bummed and at this point giving up on getting an SUV. They didn’t let us give up. They talked with us about what was effecting the process and told us how to fix it. They asked us to follow the steps they give us and try again in 2 weeks. They stated they would not sale the car until they were absolutely sure we were not able to get it. Two weeks passed and we did what we asked. We went back to Pioneer Ford and asked them to try again. I was so nervous. Since it was taking a while, they offered refreshments and sat with us just chit chatting. When the process was over, we were finally approved for a payment and an interest rate we could live with. We now have the car that we need and couldn’t be more happy. Thank you to all the wonderful people at Pioneer Ford, especially Ashley Bryant for not giving up on us or letting us give up!!
Just had the best car buying experience of my life. Robby and Larry made this painless. We found the right car for our family, and they had us on the road in an hour! Yes in 1 hour, and the deal was unbelievable, don’t shop anywhere else. Go to Pioneer Ford and get treated like family!