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PREPARE TO BE SCAMMED. 3RD UPDATE: I go in the next day to get the $10 she promised me on the phone and because I left a bad review online like any consumer with a bad business experience would, she refused to give me the money back that was stolen. She threatened to call the police so I called them myself. Unfortunately there was nothing they could do because I can't prove it. This owner is literally delusional, going on and on about how she's an honest person and works for her money and getting offended that I'm accusing her personally of stealing from me (when I'm accusing just someone at the business, not her personally) , all trying to place the blame on me and lying through her teeth. There is absolutely no reasoning and talking to this woman and she runs a terrible shady business. Don't worry, what goes around comes around and if you can live with yourself knowing you're a liar trying to rip people off, good for you. EVERYONE PLEASE STAY AWAY FROM THIS BUSINESS. 2ND UPDATE IN RESPONSE TO OWNER: First of all, you did NOT let me check the cameras. I called you about it, you said you would check the cameras and ask your mechanics and call me back. You called me back saying you didn't see anything on camera and none of your guys confessed to it (which if course they wouldn't). I have the entire conversation recorded. Not to mention if you had left my car unlocked and someone else walking by got in my car, they would have taken my dash cam and other valuables too. And you LET me leave my car there for 2 days? What mechanic charges for having to leave your car for 1 extra day over Sunday while you're closed because YOU failed to put my phone number in correctly to let me know at a decent time the part didn't fit? Don't act like I've been a nuisance and wasn't cooperative. The only time I raised concern was when you handed me my bill for more than I was promised. I was told Saturday at 4:30, 30 minutes before you close that my part didn't fit. You were closed on Sunday and Monday my new part was waiting at your door and I picked up my car around 2. Tell me how that was unreasonable and I left my car for 2 days troubling you. And then have the nerve to call me a liar when your employees stole from me after you tried to scam me. Get out of here. UPDATE: I HAD AT LEAST $10 IF NOT MORE IN QUARTERS IN MY CAR FROM HAVING TO BREAK A 20 AT THE CAR WASH LAST WEEK. ALL OF MY QUARTERS ARE GONE AND THE MANAGER SAID SHE'S CHECKING WITH THE MECHANICS AND THE CAMERAS BUT WOULDN'T SURPRISE ME IF SHES THE ONE BEHIND IT. Stay away. I was quoted $30 each for 2 used tires over the phone. Once everything was done they tried charging me 40 for each. Even after explaining I was quoted 30 to Jessica at the front desk, she would not budge on the price. She even tried to say their cheapest tires are only 35. Which is complete BS because the ONLY reason I chose this place, very out of the way for me, was because of the price I was given. They were purposefully trying to scam me into paying more. She finally agreed to give them to me for 35 a piece, and rather than wasting more of my time I just accepted. Should have told them to take the tires off and put my old ones back on. Very bad business practice and I'll never step foot in that place again. It's a shame because their mechanics were all super nice and helpful. But Jessica at the front desk, definitely up to some shady business.
Really nice play & the wheels are organized so the workers won't have to spend 3 hrs looking for your right tire size. Also the service is one of the best in Gwinnett in my opinion so far! Prices are also affordable 👍🏾
They were very quick in helping me to replace a used tire very good price and good condition. I recommend this place very friendly too.
Be prepared to be scammed! Went to the location in Buford prepaid for services while truck that had a flat was being towed there. Young Male took my payment, after they found out that the truck was being towed there young Male called me back with a lie, that they did not have the part needed and that I need to pay an extra $29.99 for them to go to Advance auto parts to buy the part. I asked for a supervisor, that is when owner Jessica(white Hispanic female) calls me back and says that the employee who helped me was new, in the process of being trained and charged me the wrong amount. I asked her to honor the amount because I already prepaid and that the truck was already being towed there, she said,"you people always trying to get something for free". I am a black Hispanic, she didnt realize I was Hispanic until I started speaking Spanish to her. She hung up on me, I never used profanity but of course was upset due to the bait and switch gimmick. I went back to get my refund, and towed the car somewhere else(lucky it didnt cost me extra). She is the owner with poor customer service skills, and I never bothered to ask her what she meant by you people always wanting something for free but it was definitely clear.
a total scam business, idk how they stay in business like this. they told me $35 per tire and then when the work was done, charged me $50. and then when i said i was only going to pay the price they charged at first they refused to honor that and wouldn't give me my car.