I became aware of this place through my barter group. I love the family atmosphere. Since I too am a business owner and have very limited time to get things done, they always go above and beyond to fit me in when I need to have my car fixed. They are very honest and do great work.
Came in because I was given two quotes for two different tire brands. Told them to put the good brand. When it was time to pay, I was charged in the middle so I thought I had gotten a discount for the good tires. Left the place thinking everything was okay but my tire lights came on on my dashboard. Went to check the tires and noticed I was given the cheap set but was charged more for them... Then when I took the air pressure of the tires, I noticed that they had over inflated the back tires and under inflated the front. Max psi on those tires are rated 50 psi, they put 52 on the back tires.. then they put 23 psi in the front... Way under inflated.. enough for lights to come on in my car. I had to take air out of the back tires and put air in on the front tires so I don't destroy this set of overpriced cheap tires. Not sure if the people there know what that are doing
This was the single worst experience I have ever had at a car repair shop. I had a flat tire and was running late for a meeting. They started inspecting my whole car - without my permission or direction - they had my hood up! - until I told them to put the hood down and stop looking for non-existent problems and just repair the tire. They then ‘repair’ the tire which they said had a nail. I get to my meeting with my ‘repaired’ tire, go inside, and when I come back out, the tire is completely flat. I have to get towed back to them. Upon arrival, I point out to them a crack in the side wall of the tire. Whether the crack was there before their repair and they totally missed it, or the crack developed as a result of a bad repair I don’t know. They then try to put a temporary tire on and charge me more money, when a nice and competent tire repair shop a few blocks away on Western Ave had my exact tire in stock. It is my great misfortune that I lost an entire day of my life, and much hard earned money, as a result of happening upon this shop.
Please don't use this guys, this guys are crooks. I brought my car which had less air in one of the tire, instead of putting air like I asked, the guy removes my tire and takes a side. Comes back after few minutes and shows me a small nail in my tire. Tells me that I need new tire because it's on the side wall, since I don't no much about tires I tell him ok please replace my tire which was 160 for one tire, he then tells me they will need to replace both tires and I said why the other tire is fine, he tells me it's a safety issue. A light bulb went in my head and I decided to call my cousin, he tells me tell them to put back the tires and put air and just take the car home. So I asked this guys to do that and they seem unhappy about it, but they finally did it and charged me 20 dollars as a service charge. Now my cousin takes my car to another shop and this guys found the nail and said nail was in the middle of the tires so they charge me 10 bucks to fix the tire. This happens month back and my tires is completely fine after 10 bucks fix. I also feel that this guys are the one who put nail in my tire to began with, So please save money and time and go somewhere else.
I felt great trusting my car and money in the hands of Lucus tire. Janine was so helpful! I always expect to overpay and over wait for basic maintenance but my first time in I was happily surprised to have an extremely reasonable rate and I was in and out in 40 minutes for what would have taken my dealership a full day. Highly recommended!