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If you plan to have your car serviced here, I would recommend bringing a lawyer. These guys love the bait and switch trick. The owner Rich is a real piece of work. When you drop the car off they will give you a "deal" price, however once you come to pick up the car price has skyrocketed! I went in for an oil change and new tires. After reviewing my dash cam the hood was never even opened!!! I have directional tires that were installed backwards. If you cant change oil or install tires ( the 2 most basic things) you shouldn't be running a mechanic shop!
Too expensive, shady pricing (This is an edited response) I originally put 5 Stars; my wife and I have been coming here since 2012, and have always been treated fairly. But up until today, as I’m writing this, Lucas wasn’t just about fairness, it was about affordability. I came here to get some work done on my car, because they have always been competitive with their prices. But the last few months of us coming here, they have actually been more expensive than other quotes from other auto repair shops. We came in and rich, the manager, offered me a deal on tires. He gave me the absolute steal of 430 out the door, when the price of everything was about 440. I’m sorry, but that isn’t much of a deal to me. In addition, they couldn’t find where the air filter was on my car, so they couldn’t replace it. They told me to go to the dealer. They said because we can’t find it, and it’s our fault, we’re taking 20 bucks off your out the door price... The regular price of an air filter here is 30 bucks. So I’m paying THEM ten bucks for an air filter I didn’t get in the first place! Then when I tried to pay with their coupon book, I was told it wasn’t valid because of the deal they had already gave me. That’s disappointing. I would recommend anyone to go anywhere else for their work. It was 410 altogether for tires and wiper blades. No thanks.
I had a flat tire and needed a new tire immediately as a result. Lucas Tire & Auto Care not only had the tire I was looking for, but also installed it the same day. The price they quoted was better than the other stores I had checked. Staff was very friendly and knowledgeable. It was an easy experience getting the tire installed, with waiting time less than an hour.
Came here 5 minutes before they closed with a extremely flat tire called to let them know I'll be there as soon as I could and they stayed open for me I don't know to many places willing to do that.. for someone who works in customer service I absolutely loved there service I was treated so good the price wasn't bad and they finished 30 minutes or less if I could give this place 10 stars I would thank you guys so much 😀
Highly recommend! Nice and profesional staff, good prices. I was looking for changing my brakes and they were the only one shop that offered me a good deal.