Northtown Auto Service is really an exceptional auto mechanic. I have used their service three times now. The first time was for our RV. We had it at another place that was telling us it would take weeks to get the part needed and quoted us an outrageous amount. I called Northtown for the first time and they had it fixed within a few days and a couple HUNDRED dollars less than the other place quoted. So first high score... I also noticed that they did not talk down to me ... which is often the case as a women looking for auto services. Second time I used their services ....a light came on in my car on my way home from the city so I called and they said I could come straight there to see what was going on. When I got there they plugged it in...checked whatever needed to be checked and since nothing was wrong they didnt charge me ANYTHING. Totally free peace of mind...awesome! Third time...my blinker stopped working...they got me in half an hour later and after twenty minutes and an incredibly reasonable price...problem solved....within an hour of the blinker going out! The people who work here are so very friendly... each time Steven the service advisor has help me and he is just so personable! They have proven over and over now that they really are honest and so efficient. Even the waiting area is awesome...they have a multiple device charging station! Seriously...This place actually makes me not dread taking my car in.
Highly recommended, needed to get an oil change quickly and they got me in and out with no problems. They have a referral program to get you and friends money off, good coupons, and a buy 6 get 1 free oil change deal! Very clean establishment, nice waiting room (kid friendly with a toy table). Overall 5/5 experience.
Couldn't get my car started so I had to have it towed. I brought it to this place because I had heard good things about it. Of course when it got there it started up immediately without trouble, but they took the time for two days to try and troubleshoot it anyway for me. And when they couldn't find anything wrong they didn't bother trying to charge me for parts I didn't need. They didn't even charge me a diagnostic fee. These guys are as honest as the day is long. Couldn't say enough positive things about them and will definitely be going back to them when the car dies again.
Awesome Service, saved me money! Joined the Preventive Maintenance Services for $100.00 gets me two Synthetic Oil Changes and $20.00 OFF my Alignment! (That is over $130.00 in SAVINGS!!!) Thank you for the recommendation and Top Notch Quality Service Larry Conder)!
I've been coming to Northtown since I moved to the McHenry area in 2009 - I have never had an issue with their work or how honest and open they are about what needs to be done. They are helpful and willing to work with you to take care of what your car needs - even now that I live about 50 miles away, I make the trip to Northtown because I know that they'll take care of me and my car!