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i would recommend this shop. had car worth about 500 towed to the shop and they did the best they could to get it started again but the repair was going to cost more than the car. after about 3 weeks of me not answering my phone and leaving car in their lot i decided to have it junked for a few hundred$ and just buy a new car. they were very patient and reasonable during this whole process. i thank the management and would recommend this repair shop.
The best auto shop around. My family has been going here since we have been in the area, so for about 20 years. As other reviews have mentioned one of the great things about Northtown auto is how they can work with your budget and explain what needs to be fixed right away vs what can wait. Being a college student and with a tight budget, this helps a lot. Another factor is trust. Although my father isn't a mechanic by any means, he worked at an auto shop back in the day and knows his way around a car. Never have we received overly high estimates. They are always fair in their pricing. In summary Northtown auto is the best. If you are in the area looking to get your car fixed, you have to go there. I'm in no ways affiliated with Northtown auto, I just have had my car fixed there a total of 4 times now. Got new tires, new exhaust, new struts, and something else I can't remember. Everytime I've extremely satisfied.
Wonderful staff! Polite, honest and accommodating. They offer coffee, water and cookies while you wait and the ladies restroom has a changing table which many businesses don't even consider installing. They also have a tv and a cellphone charging station so waiting for repairs is very comfortable.
My family and I have been taking our vehicles here for years. Everyone on the staff is very friendly, and knowledgeable when it comes to vehicle maintenance. Generally, they will recommend any needed repairs before opting to repair, which allows the driver to research their options before making repairs. They always call/text when the vehicle is ready, and do their best to accommodate to the driver's needs.
Diagnosed a rattle I thought was going to cost a lot to fix. They did a wonderful job and saved me allot of money. Thought it might cost $1500. Found an easy fix for a little over $100. :-)