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This store has proven itself many times over for us, we can come to them with a repair or tire needs and these folks are always in our corner. They get the job done and always do it with a smile. Baker has awesome customer service each time. I observed him helping others in the waiting room and on the phone, his rapport with his customers is awesome. We pass info on about this store by word of mouth to others because we believe they are the best! Thank you for your help.
After going to 3 other shops with my concern of my transmission being damaged they assess my car and advise me it was the front wheel bearings not transmission. It was about 5:30 in the evening and the mechanic Connor said we can get it done in the next hour if I was willing to wait, they closed at 7 p.m. I was very impressed with their services from start to finish. Their front man Baker greeted me within a matter of 2 minutes of walking in, test drove and assess my repairs, went and picked up the part and had the repairs done properly in less than an hour and a half. They were friendly, informative, professional, speedy and reasonably priced. I will definitely go back to using them for my future repairs. Connor, Sammy, Baker and Brandon all great hospitality and service.
I absolutely love this place and the guys that work here. Baker and Jesus are so great, they really help work with me when things are a bit tight. Jesus is always my go to guy whenever I’m having issues, he’s the only one I let touch my car, and he has never once let me down! He’s very good on time management and always has my car ready when I need it by. He definitely knows his stuff and knows his way around under the hood, 12/10 would recommend😊
I had to buy a new set of tires a few months ago for my Ford Fusion S and had an amazing amount of customer service walking in, being shown and talked to about the type of tires I was buying, and expertly dealt with in a calm and accepting manner. Talking up to today, after an oil change elsewhere, I was informed that the WRONG set of tires were installed on my Fusion. I called the tire store FULLY expecting having to have to fight to have this wrong turn right; Instead I was asked to come in so that they could have a look at them. After I pulled in, they agreed that they mistakenly put on the wrong set and without a single complaint or argument, happily offered to order the proper set and to put them on for me. I’ve been flabbergasted at the amount of amazing customer service that I’ve been shown, and STILL receive to this day. I will gladly in the future bring my car into this shop for ANY problems I may or may not have. As I know I will be well taken care of.
They accommodated me at the last minute same day at a much reasonable price than others. Although I had an almost 2 hrs wait to get it done, the service started almost immediately after I came. Good waiting room with TV and wifi too. Quite comfortable for the waiting customers!