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J.R. is fantastic! He is fair and trustworthy. He gives you the best advice and knows his business. He won't take advantage of you just bc you don't know anything about tires! Go see him for the best deal that fits your situation!
I went here to get an oil change and they noticed I had a leak so I had them repair it. They told me it would take a while so I asked if I could leave it and come back for it later so I could make it to work on time. They estimated 3 hours tops to get the leak fixed and oil changed and that they would call me when it’s ready. They never called and I waited 4 hours and when I called the guy said it wasn’t ready then someone else in the back yelled that it had been ready so then he rushes me to go pick it up due to limited space. I get there to pick up my car and pay and the guy was saying how they put brand new tires and it was good so I asked if he was sure since I had an oil leak fixed and never asked for tires. He looked confused and said ok yes it’s fixed and I didn’t trust him after that. So he asked me how much the mechanic was charging me which baffled me since he was the one acting like he was running the place. I go and find the mechanic and he explained everything to me that he changed and showed me what he changed to ease my mind. I leave only to hear something hitting my front passenger tire so I go back and I notice with a worker the splash guard was loose behind the front tire causing that noise. So I asked if maybe there had been a screw removed or something that had popped off since it wasn’t making that noise when I dropped it off only for the guy in the front to try and charge me to fix it. It took for the mechanic to come look and he fixed it with a screw quick and easy. I’ve had good experiences there before but this one was the worst. The only saving grace was the mechanic who was very helpful but the guy in the front was lost the whole time and rude. I question going back there now because i don’t know if I can trust them if the guy in charge doesn’t know anything going on. Very unprofessional if he is a manager there.
By far the BEST shop I have ever been too. The workers keep you updated with your vehicle and let you know what all they will be doing to it. Very friendly and everyone knows what they are doing. The owner is amazing as well. I was in and out. very satisfied with the work they did!!! Highly recommend.
Best shop in Dallas, quick, reliable and great service. JR and his crew work wonders. They know cars backwards and forward and are extremely helpful right out the gate. It's hard to come across reliable car shops that get the job done without price gouging. Well Freeway Tire Shop is the unicorn of car shops. Thank you again for the great work JR and his crew did on my car. Everyone should make this there go to shop for car maintenance!!!
Jr helped me when my tire blew on the highway. The service was quick and the prices are great! Definitely going back