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I love these guys! Fast service and reasonable prices make Medina's my go-to garage. I have been a loyal customer for 4 years now and they take good care of my automotive needs.
So not cool. I took my truck there because, of course, the dealership recommended them. I was told that Jorge work on the truck before I bought it. The issue I ran into was the truck idling high and riding rough. The first visit, Jorge checked the transmission and said that since it wasn't slipping, there isn't a problem. He told me to drive it more and see if it cleans up. As soon as I left, the check engine light came on. I read the code and the errors that came up were related to a vacuum leak. I took the truck back to them and told Jorge exactly what the issue was. I left it with them and he said they would call me back when they found something. They had my truck for 2 days and did nothing. I went down there to speak with them in person. He wasn't there so the receptionist had to text him. My truck was parked out back. She told me that he ordered a part and it would be in that day at 1. He said that he would have it fixed by the end of the day. She told me to call back at 3 to get an update if I don't hear anything. I had to call to get an update at 3:30 and the owner told me that it was ready. When I got there, my truck was sitting in the same spot it was before. The guys there called the owner because there was not a work order. After speaking in Spanish for a few minutes, the guy said he was going to grab my truck. I had my daughter with me so I didn't make scene. Even though it was just out back, it took two of them and 10 minutes to get my truck. I'm sure that they were just unplugging the battery or clearing the error. When the guy brought my truck around, I got in and saw that the check engine light was still on. The guy acted as if he was completely surprised and wanted to hook it back up to a code reader. I let them entertain for a sec. One guy actually tried to block me from seeing the screen. I called out the error out loud and both guys looked shocked. He asked me if I wanted to leave my truck so they can fix it. I laughed and said they're not going to fix it anyway. I ended up taking my truck to another place and the guy there fixed it in 2 minutes. A hoes under the engine cover had been pulled lose. He showed me that this can't happen unless someone actually does it on purpose. I think Jorge did it at some point to insure that the truck would have to be brought in. They will not fix your car.
When I need car repairs I know I can always trust Medinas for an honest quote and excellent job. Daniel Gomez always seems to go that extra mile to double check on part prices and always does a job well done. Thank you Daniel Gomez & Medinas for making my Mazda run like bran new
Did a resonator delete on my Alfa Romeo Giulia for around 40 bucks. A great deal. There was a bit of a wait until they got to me however once they got my car on the lift they were finished within 10 minutes. Be prepared for a wait to have your work done but they do work fast.
I wouldn't give it one really. Never again. He put a motor and transmission in truck and it lasted one week and he's had the truck for two months and could careless that it's costing us money every day the truck is down. Will not return calls. If could get $7000 back, he could have truck because I wonder now if truck will ever be right.