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Absolutely pleased with my experience at Integrity. Was having a difficult time trying to find 19.5 inch tires for my F-450. Some places could get them and not mount them. Some places would say they'd call me back and never did, and so on. Sam was great! He was able to find me several types of tires and tread patterns to choose from at a price that was unbeatable! He also did all the leg work to find me some chrome wheel covers to make the old truck look pretty dang good! I didn't catch the young man's name that mounted the tires but between him and Sam they were very friendly, patient and answered any question I had. Great people!! I'll definitely be coming back here!
They were quick courteous reasonably priced and even had all you can drink fountain drinks, coffee and if you're there early in the morning even get donuts excellent place I've had my car fixed there 4 to 5 times great bunch of mechanics
I have been using this place since they have opened here in Pilot Point, Tx. I highly recommend them, I can not count the number of times they have giving me a free oil change, just because I am a Veteran. The customer service is second to none. The owners are truly nice and helpful family people. They have this one employee who’s name is Mike, he has had some health problems of the pass few years, but I always ask about him and how he is doing. So sop by get an oil change and ask about Mike. Thank You.
Friendly staff, quick service, and it's a Firestone. This is my new shop for tires, inspections and oil changes. Update April 2018: After going here, my timing belt broke, and it was way before it was supposed to break. This could be coincidence, but from what I've heard from others that have visited here, there is a real problem with this place. I ended up having to buy a whole new engine, installed by a different shop. I also brought another vehicle here, and found out they didn't change my filter, but charged me for it anyways. I don't think I'll return to this shop. They seem great on the outside, but once you have some work done, you'll see for yourself.
The manager was friendly but the work they did on my vehicle was unexceptable. My oil was leaking after an oil change even after I told them it was. I had to tighten the drip pan plug when I got home to stop it. I paid for a battery and they forgot to install it, probably an honest mistake. I also had a leaky radiator hose and when I got home it was leaking worst. Took it back for the leak and battery and they had to order another part. In the shop for multiple days for a second time in one week.