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Recent Reviews

Kristen Nussa

* * * * * Reviewed January 8, 2020

I was visiting family from out of town and my car had a major oil leak the morning of New Year’s Eve. I was certain I’d be without my car for at least a few days because of the holiday but they were able to diagnose the issue and hustled to get my car back to me the same day! They also had the best customer service I’ve experienced with automotive services. They were direct, took the time to educate me on the issue, and did everything they could to ensure I would not be inconvenienced including complimentary rides to/from the shop. I will definitely be recommending them to friends and family in the area.

Malone Miller

* * * * * Reviewed August 2, 2019

Friendly staff & fast service. After starting my birthday weekend off immediately with a flat tire AND a flat spare. Meeting Honey the Old English Sheepdog was a great way to turn things around when I was towed to Byrd Automotive for a fix.

Christopher Hewitt

* * * * * Reviewed March 4, 2020

Awesome group of people here. Excellent service and not out to gouge customers. Very trustworthy, which is hard to find in this line of business.

Connie Smith

* * * * * Reviewed March 19, 2020

Can't say enough good things about this automotive shop, nicest, most professional individuals, they truly care about doing a good job. So glad they are near to take care of all our automotive issues. Thank you Bryd Automotive.

Christiaan Verbeek

* * * * * Reviewed March 5, 2019

I've always had a warranty on the last few trucks I've owned so it was with a bit of trepidation that I search for a reliable repair shop that would be able to pinpoint the problem and charge a fair price. My first impression was how easy making an appointment online was rather than calling in and having been put on hold. I read a few reviews and easily made an appointment that worked with my schedule. Appointment day and I pull into their repair area for the first time. I'm big on first impressions and walking into the office and seeing the repair shops in the back I felt confident I selected a reputable business. I honestly didn't expect my truck repairs to be completed in one day and I was prepared to rent a car for a few days while the repairs were being done with the usual "the parts have been ordered" I've gotten at other shops INCLUDING dealerships. I was surprised when I got their call explaining the needed repairs and that they'd be able to complete the job by the end of the day. When I picked up my truck it was the same relaxed atmosphere in the office as they were wrapping up my billing. When I paid for the repairs I was completely surprised to see my invoice STAMPED with a 3 year, 36,000 mile warranty. Byrd is so confident in their repairs they back them up with a written warranty. In summary I am completely satisfied with Byrd Automotive and I highly recommend them for prompt, reliable service with the confidence they back up their repairs with a warranty.