Went there for them to fix a commercial lawnmower tire. Frist time took them 3 days to fix it. Next time I told them to put a tube in side the tire , they come back and said they patch the tire because they didn't have a tube and it would hold , yea it held for two hours , took it back and ask for my money back if he didn't have tube. Now he told me he got tubes coming, i said when cause I need it fix now he told me saying I'm going to give you your money back but don't bring them kind of tires back here any more. No more will I ever go back their again.
Mike does not always do what he says, as 1 of the previous reviewers wrote, and the customer service was horrible. I will not be back and will make sure to deter anyone I know. I waited 45 mins, before he told me that the tires he ordered were not delivered yet. The tires were placed the next day and when I asked for a discount of the price, because of the wasting of my time, he took no ownership at all. It wasn't his fault and then he proceeded to make funny comments about my shirt, instead of addressing the problem. He was so unprofessional.
The older gentleman has the worst customer service. He doesn't acknowledge people when they're standing right in front of them. It's a small thing but it's huge. Something as simple as "I'll be with you in a moment." goes a long way. He couldn't be bothered and it didn't make me feel welcome. I gave it a shot but I won't be coming back.
Mike and his crew always do what they say and treat you fairly. Prices are competitive and workmanship excellent.
The front desk lady was wonderfully polite and part of the reason I came in along with glowing online reviews. Unfortunately upon my arrival one of the service guys was extremely short and rude with me. Immediately after my interaction with him I witnessed him interacting with other males to whom he was much more friendly. I was quoted a wait time of 30min for a tire patch. I waited over an hour before I mentioned that my car hadn't even been brought back. The rude man from the front then asked the lady for the Honda key (my car is a Mazda). They finally pulled my car back and it took another hour for my car to be finished. I don't suggest going here unless you're a middle aged guy or else you'll probably be talked to like you're a child and put on the back burner.